Terms Of Service

Skylight Technologies > Terms Of Service

User Agreement
Agreeing to Skylight’s Acceptable Use Policy and Terms of Service is mandatory for using our services. By agreeing to our terms of service, you also agree to all other policies and agreements. Additional terms may also apply to certain Services, and are combined by reference herein as applicable.
Please make sure you read everything carefully. If any of these is infringed, we reserve the right to suspend such violating websites. We don’t allow HYIP websites. This is as well as sites relating to extreme money making, gambling, e-gold doublers etc.

Introduction
During the term of its agreement with Skylight, the customer must ensure that the use of any resource offered to the customer or owned or controlled by Skylight (“Service”) conforms with Skylight’s current Acceptable Use Policy (“AUP”). Skylight may modify, without prior notice, the AUP as Skylight deems appropriate; such modified AUP is effective upon posting on Skylight’s website.

Responsibility
You are responsible for your sites and all sites that you host to be in accordance with all rules on this page. Misuse by you may result in actions on your account, including removal from the host with/without notice and without a refund.

Account Setup / Email on file
We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) (e.g. mail@yourdomain.com) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. If you have a domain name registered with Skylight, it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) is correct and up-to-date. Skylight is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should contact our support team via email via support@skylight.com.ng. Providing false contact information of any kind may result in the termination of your account.

Content
All services provided by Skylight may only be used for lawful purposes. The laws of Nigeria apply. The customer agrees to indemnify and hold harmless Skylight from any claims resulting from the use of our services
Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in violation of another’s copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting. If you believe that your copyright or trademark is being infringed upon, please email abuse@skylight.com.ng.ng with the information required. If the request is of a licensing issue, we may require further documentation.Skylight services, including all related equipment, networks and network devices are provided only for authorized customer use. Skylight systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes. Use of Skylight system(s) constitutes consent to monitoring for these purposes.
Any account found connecting to a third party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control must be with expressed written consent from the third party. Skylight may, at its discretion, request and require documentation to prove access to a third party network or system is authorized.
We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.
Any violation as stated above may result in the suspension or termination of your services with or without notice. All abuse issues must be dealt with via trouble ticket/email and will have a response within 48 hours.
Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography. Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.
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Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists” and purchased lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.

Payment Information
You agree to supply appropriate payment for the services received from Skylight, in advance of the time period during which such services are provided. You agree that until and unless you notify Skylight of your desire to cancel any or all services received, those services will be billed on a recurring basis.
As a client of Skylight, it is your responsibility to ensure that your payment information is up to date and that all invoices are paid on time. You agree that until and unless you notify Skylight of your desire to cancel any or all services received (by the proper means listed in the appropriate section of the Terms of Service), those services will be billed on a recurring basis unless otherwise stated in writing by Skylight.

It is the customer’s responsibility to notify our billing team via email at billing@Skylight.com.ng after paying for a product/service renewal and to ensure the email is received and acted upon. Product/service renewal notices and invoices are provided as a courtesy reminder and Skylight cannot be held responsible for failure to renew a product/service or failure to notify a customer about a product/service renewal.
No refunds can be given, once a domain is renewed. All domain registrations and renewals are final. Skylight reserves the right to change the annual payment amount and any other charges at any time.

Termination
Skylight may terminate your access to the Services, in whole or in part, without notice in the event that:
o You fail to pay any fees due;
o You violate this Agreement;
o Your conduct may harm Skylight or others or cause Skylight or others to incur liability, as determined by Skylight in our sole discretion; or
o As otherwise specified in this Agreement. In such event, Skylight shall not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination. Additionally, Skylight may charge you for all fees due for the Services for the remaining portion of the then-current term.
UPON TERMINATION OF THE SERVICES FOR ANY REASON, USER CONTENT, USER WEBSITES, AND OTHER DATA WILL BE DELETED.

Cancellations and Refunds
Skylight reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.
Any abuse of our staff in any medium or format will result in the suspension or termination of your services.
Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
Violations of the Terms of Service will waive the refund policy.
Resource Usage
o User may not:
a. Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include CGI scripts, FTP, PHP, HTTP, etc.
b. Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
c. Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
d. Run any software that interfaces with an IRC (Internet Relay Chat) network.
e. Run any bit torrent application, tracker, or client. You may link to legal torrents off-site but may not host or store them on our shared servers.
f. Participate in any file-sharing/peer-to-peer activities
g. Run any gaming servers such as counter-strike, half-life, battlefield1942, etc
h. Run cron entries with intervals of less than 15 minutes.
i. Run any MySQL queries longer than 15 seconds. MySQL tables should be indexed appropriately.
j. When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include(“http://yourdomain.com/include.php”) use include(“include.php”)
k. To help reduce usage, do not force HTML to handle server-side code (like PHP and SHTML).
l. Only use https protocol when necessary; encrypting and decrypting communications is noticeably more CPU-intensive than unencrypted communications.

Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.

Price Change
We reserve the right to change prices listed on the Skylight website, and the right to change the amount of resources given to plans at any time.

Indemnification
Customer agrees that it shall defend, indemnify, save and hold Skylight harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees, asserted against Skylight, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Skylight against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Skylight; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from Skylight’s server.

Disclosure to law enforcement
Skylight may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

Changes to the TOS
Skylight reserves the right to revise its policies at any time without notice.
most users would be unable to view them in a reasonable amount of time. No single site may consume 30% of CPU usage for a sustained period of time.
Customer Responsibilities
o Password Protection
Customer is responsible for protecting passwords and for any authorized or unauthorized use.
o Content Protection
Customer agrees to provide appropriate protection to prevent minors (persons under 18 years of age) from accessing any unsuitable material that Customer publishes via any Service.
Content Ownership Customer is responsible for all content or information residing on, or obtained, or transmitted via, the Service, regardless of whether such use is by Customer.

o File repository / Dump Sites
Customer may not use disk space as a file repository or dumpsite. This includes but is not limited to; warez, serials, sound files, applications, zip files. This includes using the space in order to store content used on other sites (remote linking). Examples of this would be using the webspace to store images for auction descriptions, flash or any other files used on another site but stored on our server.

Violation of Rules
Breaking any of these aforementioned rules may result in immediate account suspension with or without notice and also without refund, as well as criminal prosecution where deemed necessary.